EMEA Services Solutions Principal

Dell Technologies

EMEA Services Solutions Principal for Data, Data Science, AI, GenAI & ML

Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans.

Are you an experienced Services Solutions Principal (based in Germany) who could provide presales advices for  game-changing, enterprise-wide Data, Data Science, AI, GenAI & ML Transformation services? Do you want to be a hero to Dell´s customers by delivering outcomes for their complex Data & AI, GenAI & ML use cases?

The Services Solutions Principal works within our Dell Technologies Services (DTS) Presales team. They are responsible for leading the Data, Data Science, AI, GenAI & ML services solution definition in close alignment with the Services Sales, Services Solutioning, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and expected outcomes. Our Services support the entire solution lifecycle  and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed services.

Join us to do the best work of your career and make a profound social impact as a Services Solutions Principal for Data, Data Science, AI, GenAI & ML on our Solutions Principal Team in Germany (Munich, Berlin, Frankfurt or Hamburg).

What you’ll achieve:

This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development of client presentations up to C-level management, workshops, Services Solution design, Services responses to Requests for Proposal (RFPs), Statements of Work (SOW) creation and review, effort estimation and transition of work to the delivery organization through appropriate practice management.

You will:

  • Engage in highly complex accounts and will lead customer presentations and workshops at the senior leadership level by articulating the transformation journey in both business value and technology terms with a focus on Data, Data Science, AI, GenAI & ML services.
  • Be part of an EMEA team of Solutions Principals and work on opportunities across EMEA. You will also support the country-based Services Solutions Principals with your subject matter expertise.
  • Be recognized for your Services solution presales subject-matter expertise in the area of Data, Data Science, AI, GenAI & ML.
  • Contribute to business results through quality of solution, advice and decisions. You will be an evangelist for Data, Data Science, AI, GenAI & ML services solutions within Dell Technologies and in the market. You represent Dell Technologies Services in the Dell Technologies organization through internal presentations, programs, community/practice leadership, training and enablement. Work with services portfolio teams on new offers and with business development on sales campaigns.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 10+ years services presales experience of acting as a solution lead, solution architect or similar and proven skills and experience in constructing services solutions (requirements gathering, scope services, assemble effort estimates, plan programs and work packages, write SoW, answer RFI, RFP for customers, typically in the large Enterprise and/or Government Sectors. Thorough understanding of a services P&L and cash flow development (including business impact), risk analysis and commercial models such as Fixed Price, T&M and incorporation of 3rd party contracts in Waterfall and Agile project approaches.
  • Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills in German and English (verbal/written); ability to run customer workshops and executive briefings; ability to work across EMEA in an international environment (physical, virtual)
  • Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for both customer engagement and partner provisioning
  • Excellent knowledge of the Data, Data Science, AI, GenAI & ML services, technologies, use cases, concepts and technologies and respective Transformation Programs, e.g. Data  Stratgy, Data Governance, Data Management, Data Preparation, Data Architecture, Data Engineering, Data Analytics, Data Science, Neural Networks, Natural Language Processing, Large Language Models, AI inferencing, AI training methodologies, key application architecture and integration concepts, container- and virtualization architetctures and platforms, AIOPs, MLOPs.

Desirable Requirements

  • Working knowledge of Dell Technologies product and services portfolio relevant to Data, Data Science, AI, GenAI & ML
  • Practical service delivery experience and relevant certifications in the area of Data, Data Science, AI, GenAI & ML

Application closing date: 21.07.2024

Who we are

We believe that each of us has the power to make an impact. That is why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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