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Sales Support Manager

Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Works directly with Sales on one or more of the following: develop/partnership proposals for prospective clients, support sales efforts including collateral development, research, and/or meeting preparation and follow-up. Provides strategic support to Sales on phases of the sales cycle including prospect research, preliminary call activities, Request for Proposal (RFP), presentations, prospect visit management, prospect meetings, and/or contracts. Serves as a liaison to develop combined sales strategy with other departments and/or companies and other partners (vendors) involved in the sales process for individual prospects. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management.

What Part Will You Play?

  • Becomes familiar with the Sales Support organization tools, methodologies, and processes used during the various phases of the sales cycle while supporting/assisting peers within the Sales Support team and/or the Sales team.
  • Assists more experienced peers to learn the sales reporting processes, procedures and tools.
  • Develops an understanding of materials and presentations given and/or facilitated by the Sales Team and observes meetings where such materials are presented.
  • Begins to learn the company’s products and services represented and sold by the supported Sales team. Establishes a general knowledge of the payments industry.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor’s Degree
  • Relevant Experience or Degree in: No degree Specified
  • Typically No Relevant Experience Required

Preferred Qualifications

  • Typically Minimum 2 Years Relevant Exp
  • Previous experience in the payments industry

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge – Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
  • Job Complexity – Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
  • Supervision – Normally receives detailed instructions on all work.
  • Industry Knowledge – Expert knowledge of the payment industry
  • Decision Maker – Advanced ability to be an effective problem solver and act quickly to resolve issues
  • Communication – Effective listener and communicator who is able to be a reliable strategic partner to the members of the Sales Department

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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