Service Account Manager (m/f/x) DACH


ANDRITZ. Where Passion Meets Career.


Step into a world where innovation, excellence, and passion converge to shape the future of the animal feed, aqua feed, pet food, waste and biomass industries. As a division of the ANDRITZ Group, ANDRITZ Feed & Biofuel is a globally trusted supplier of machines, plant solutions and services with a remarkable 180-year history. 


We recognize that our success is driven by our committed and talented employees. With over 29,700 dedicated individuals across 280 locations in 40 countries, we embrace diversity and foster an inclusive environment. At ANDRITZ, we celebrate different perspectives, ideas, and backgrounds, as we firmly believe that it cultivates innovation, creativity, and growth.


If you are seeking a company that values your expertise, and encourages innovation, ANDRITZ is the perfect place for you. Join our team to build onto our strong heritage of innovation and excellence and contribute to an exciting future. Visit our homepage today to learn more about the rewarding opportunities that await you at ANDRITZ.



Do you like customer contact and do you have experience in technical service? Then you’ve come to the right place. To strengthen our service sales in the feed and biofuel industry in the DACH region, we are looking for a Service Account Manager (m/f/x) as soon as possible.


Your Key Responsibilities:

  • Developing service sales in the DACH region for new and existing customers 

  • Ensuring order intake targets in new and service sales

  • Development and implementation of sales strategies

  • Ensure the transition from capital sales to service sales for assigned accounts

  • Up-selling or cross-selling of service products e.g. maintenance packages, spare parts and wear parts

  • Supporting business growth by promoting long-term service contracts and digital solutions

  • Defining and sharing customer needs to support development of the service product portfolio

  • Support back-office activities by identifying gaps, providing feedback, aligning activities, and securing communication with the account


You have the following qualifications, experience and skills:

  • Completed technical training with further training as a Mechanical Technician (m/f/x)

  • Professional experience in technical sales of service products

  • Knowledge of machines and service products of relevant target industries (e.g. animal- and aqua feed-producers, pet food producers) is advantageous

  • Strong negotiation and skills and ability to execute on strategies

  • Sense of responsibility, decision-making ability, with a teamwork working mindset, independence, organizational skills, and ability to work under pressure

  • High level of communication skills, technical and analytical understanding as well as a structured and careful way of working

  • Reliable with strong hands-on mentality

  • Fluent English and German language skills (must have), Other languages (good to have)

  • Availability to travel up to 70% of the working time according to business needs


What are we offering?

  • Meaningful Work – ANDRITZ remains forefront of future engineering technologies and is committed to successfully delivering innovative, high-quality, environmentally responsible solutions to our customers, shaping the future we live in. Why are we so successful? Because we are passionate and love what we do!
  • Full Project Involvement – Working both locally and globally in a variety of key industries, our employees follow their design throughout the entire project lifecycle: from the initial concept, right into the field for commissioning. Employees and customers are both direct benefactors of this “total commitment” approach.
  • Professional and Personal Growth – As we continue to innovate and grow, so do our employees. From challenging and innovative work assignments to structured training programs, ANDRITZ provides employees with countless opportunities to grow their knowledge and be the best both professionally and personally.
  • Flexible Opportunities – ANDRITZ understands that life is a dynamic balance between personal and professional and believes that a successful and fulfilling career varies between people, so we offer a broad range of flexible opportunities.


We are pleased to offer you an exciting and international working environment:

  • Competitive salary in line with the market and performance 
  • Flexible working time models including home office and shared desk models after the probationary period 
  • A holistic and independent assignment of tasks
  • A future-oriented company and exciting international project work
  • Capital-forming benefits, including as part of the company pension plan
  • Great public transport connections with a stop right in front of the company
  • A wide range of training and development opportunities
  • Company healthcare management, internal courses and support for external sports facilities such as gyms
  • Bicycle and pedelec leasing


We value diversity and therefore welcome applications regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, sexual orientation and identity. Have we piqued your interest? Then please send us your complete application documents, stating your salary expectations and earliest possible starting date. If you have any questions, please do not hesitate to contact us (Personal-Krefeld@andritz.com).

Um dich für diesen Job zu bewerben, besuche bitte careers.andritz.com.