Location: Dresden, GermanyStart: From March 2024Weekly working hours: 38.75 hours per week (Mon-Fri 8.30 a.m. – 5 p.m.) / part-time possible
This exciting challenge is waiting for you:
In the role of Warehouse and Dispatch Supervisor, you coordinate the workflows of the warehouse and shipping team and ensure that all shipping-related administrative processes are completed correctly and on time. You are the first point of contact for teams across the company for all questions about EU shipping.
You support the Operation Manager in setting up and maintaining the warehouse and shipping operations in Germany. The focus is on the high standard of service within the company and towards our customers. The aim is to monitor and continuously improve work processes within your own department.
These qualities set you apart:
Practical experience in a comparable role
Leadership experience desirable
IT knowledge and willingness to familiarize yourself with new programs if necessary
Independent and solution-oriented way of working
Attention to detail, organizational skills and multitasking skills
Ability to work quickly in a dynamic environment
Customer orientation and targeted communication
Ability to work in a team
Good knowledge of spoken and written English and German
High affinity for bicycles and a good technical understanding
Your area of responsibility:
Lead the warehouse and shipping team and processes
Work with inventory management and customer ordering systems to create shipping notes and ensure orders are processed in a timely manner to keep promises to our customers
Sorting and distributing goods issue notes to the warehouse team
Creating and assigning shipping labels
Investigate and correct incorrect shipping labels
Liaise with the UK and US Rider Experience and Shipping teams, as well as external couriers, to deal with all customer inquiries professionally and quickly
Adhere to tight deadlines to meet agreed service levels and schedules set by couriers
Setting up and maintaining the warehouse organization, creating a floor plan
Collaborate with the UK team to set up and process inventory deliveries, inventory moves and inventory adjustments
Manage monthly inventories and reports
Create and maintain departmental documents stored on SharePoint
Creating KPI reports
This is what we offer you:
24 days vacation per year, increasing by one additional day with each year of service up to a maximum of six additional days
No weekend work
Subsidies for company pension schemes and childcare
Job wheel
Discounts for employees
Employee clothing and branded cycling kit
Would you like to become part of our team in Germany?
Then apply by email with a meaningful application including all relevant documents, your earliest possible starting date and your salary expectations. [email protected]
ITS CYCLING Limited (‘The Rider Firm’) was founded in June 2013 by Peter & Tom Marchment, both dedicated cyclists themselves, with the goal of serving devoted riders through the design, engineering and sale of exceptional cycling products. The Rider Firm wholly owns four cycling product brands that were all created and grown in-house in Sussex,UK; HuntWheels, Privateer Mountain Bikes, Cairn E-Bikes and Dissent133 Equipment. A family-owned business, with a US subsidiary is based in Boulder, Colorado, USA and a European subsidiary which is based in Dresden, Germany.
We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team. We encourage members of under represented groups to apply to this role.